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Privacy Policy

At Your Sports Group, we respect your privacy. This policy explains how we collect, use and protect your personal information when you buy a raffle ticket at a football match or online.

1. Information we collect
When you buy a ticket, we may collect:

  • Your name and contact details (address, phone number, email)
  • Proof of age (we may ask for ID if required)
  • Payment information (processed securely – we do not store your card details)
  • Ticket numbers linked to your purchase

If purchasing online:

  • IP address and device/browser information (for security and fraud prevention)
  • Billing address if different from your contact address
  • Cookies or website tracking information (if applicable – see our cookie notice)

2. How we use your information
We use your information to:

  • Process your ticket purchase
  • Contact you if you win a prize
  • Comply with gambling and financial regulations
  • Keep records for auditing and anti-money laundering purposes
  • Prevent fraud and maintain security
  • Send updates or marketing only if you’ve opted in

Our legal basis for processing your data is:

  • Contract – to run the raffle and deliver prizes
  • Legal obligation – to comply with gambling and financial regulations
  • Consent – if you choose to receive marketing

3. Marketing
We’ll only send you marketing about future draws or events if you’ve given us permission.
You can opt out anytime by clicking “unsubscribe” in our emails or contacting us directly.

4. Sharing your data
We will never sell your information. Data is only shared with trusted providers or if required by law.

  • The club or our Charitable Partner
  • Trusted service providers (e.g., payment processors, website hosts, IT providers)
  • Regulators, auditors, or law enforcement where required by law

Some providers may be outside the UK/EEA. In these cases, your data is protected using approved safeguards, such as UK adequacy decisions or standard contractual clauses.

5. Children’s data
Our raffles are only open to those aged 18 and over. We do not knowingly collect data from underage participants. If we discover someone underage has entered, their entry will be cancelled and their details securely deleted.

6. How long we keep your data
We keep your data for up to 6 years after the raffle to meet legal and audit requirements. After this period, your data will be securely deleted.

7. Data security
We use appropriate technical and organisational measures to keep your data safe, including encryption, secure storage, and restricted access for authorised staff only.

8. Automated decisions

If we use an electronic random number generator to select winners, this is fully random, fair and independently verified.

9. Your rights
Under data protection law, you have the right to:

  • See the information we hold about you
  • Ask us to correct or delete it
  • Limit or object to how we use it
  • Withdraw consent to marketing
  • Complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk if you’re unhappy with how we handle your data

10. Contact us

If you have questions about this policy or want to exercise your rights, please contact us: Your Sports Group at info@yoursportsgroup.com